Responsible gambling
As part of our commitment to responsible gaming, we strive to provide you with the tools and resources necessary to maintain a healthy and safe gaming experience.
Deposit Limits
We encourage you to set deposit limits that suit your needs and budget. This can be done through our "Account" section under "Responsible Gaming". By setting a deposit limit, you'll be able to control how much you spend on our site.
Time-Outs
If you feel like you need a break from gaming, we offer time-out options ranging from 24 hours to 6 weeks. During this period, you will not be able to access your account or make any deposits. To initiate a time-out, please contact our customer support team through the "Contact Us" section.
Self-Exclusion
In some cases, it may be necessary for you to take a more permanent break from gaming. Our self-exclusion feature allows you to block yourself from accessing our site and making deposits for a period of 6 months or permanently. Please note that this will also prevent you from accessing your account balance and withdrawing any funds.
Session Reminders
We understand that sometimes it can be easy to lose track of time while gaming. To help you stay on top of things, we provide session reminders that will alert you when a set period has passed (e.g., 1 hour). This feature can be found in our "Account" section under "Responsible Gaming".
Loss Limits
To prevent excessive losses, we recommend setting loss limits for yourself. You can do this by adjusting the settings in your account. By doing so, you'll be able to control how much you stand to lose on any given day.
Help and Resources
If you're struggling with gaming or have concerns about your behavior, please don't hesitate to reach out to us. We offer a range of resources and support services to help you maintain a healthy relationship with gaming:
- GambleAware (gamcare.org.uk)
- Responsible Gaming Tools
We have implemented various tools to promote responsible gaming, including:
- Reality Check: This feature reminds you of your time spent on our site.
- Deposit Alert: We'll notify you when a deposit is made or when your account balance reaches a certain threshold.
- Session End Reminder: Receive reminders about the end of each gaming session.
Understanding Our Responsible Gaming Policy
By using our site, you acknowledge that you have read and understood our responsible gaming policy. If you'd like to review this policy in more detail or have any questions, please don't hesitate to contact us.
Please note that we're committed to maintaining a safe and enjoyable gaming environment for all users. We reserve the right to restrict access to our site or services at any time if we suspect misuse or exploitation of our responsible gaming features.